| 12/20/2021 | 5.0
Quality: 5.0 |
Hallie Lardi
Positive: Professionalism, Punctuality, Quality, Responsiveness We are building a house and had Zeiter’s install our septic. With contracting the house, I have dealt with every subcontractor with the project, and Zeiter’s has by far been the most professional, responsive, and timely. The support staff was wonderful about constantly updating me, letting us know if anything from the estimate changed, and dealing with issues they didn’t have to (removal of trees, etc.). They also left the job-site remarkably clean for a septic company. Would highly recommend using them for any of your septic needs. |
| 12/17/2021 | 5.0
Quality: 5.0 |
Ben Gregory
Positive: Responsiveness Great service, very responsive and professional. I called them at 8:00 A.M. and was told I would be able to get same day service. Turns out a crew was already in the neighborhood finishing up a job. There were at my house by 8:45 A.M. Digging up the septic tank port (new home owner so I opted for Zeiter to locate it/dig it up.) They had great records (back from 2013) and immediately located and shared the septic access location with me. They performed the routine pumping/cleaning and were out within the hour. Good guys, good company, highly recommend. |
| 11/22/2021 | 5.0
Quality: 5.0 |
Kathy Doerner
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The service was great and the people that work in the office and the young man (Tim) who came out to drain our septic tanks was great. Excellent service and friendly and the pricing is reasonable as well. We used other septic companies in the past. As of today we will be using Zeiter’s in the future . |
| 11/11/2021 | 5.0
Quality: 5.0 |
Joe Wysocki
Positive: Professionalism, Punctuality, Quality, Responsiveness We called Zeiter’s after buying our dream home only to have the existing septic system fail a few months after we moved in. Zeiter’s was by far the most responsive, easiest to work with and explained the pros/cons of all the alternatives. At the end of the day we replaced the entire system for a very fair price and most importantly we haven’t had any problems with the work in the ~5 years since. I’d highly recommend any one looking for septic work to call Zeiter’s, we looked around a lot and are very happy we went with them. |
| 12/16/2020 | 5.0
Quality: 5.0 |
Gil Gunn
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value This is a five star business for sure. I just bought my house in Morris 2 yrs ago and my septic started backing up. So i called Zeiter’s on a Thursday and the lady on the phone said i can get an appointment the following week. After explaining i cant flush the toilet and sewage is coming back in to my tub she said they can put me in the next day because its an emergency. A tech name Dennis came out at 10am did a professional job and answered my questions. They even had a copy of the lay out from the heath dept he gave to me. I highly recommend this company. They will be my only choice for my septic needs for sure. Thank you so much. |
| 10/13/2020 | 5.0
Quality: 5.0 |
D B
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Had them clean out septic tank. The operator was very professional and punctual. He gave us an approximate time of arrival and showed up within the time stated. He was very personable, shared information about the status of our tank, all good news thank goodness, and answered any questions we had. Great guy, great company. Highly recommend them. |
| 9/17/2020 | 5.0
Quality: 5.0 |
Jose Hernandez
Positive: Professionalism, Punctuality, Responsiveness I had just purchase a home and it came with a septic tank. It was my first time dealing with septic, the gentleman they sent was realy knowledgeable and explaining to me what to expect. Very personable both on the phone and in person, I will continue to use their services and recommend them. |
| 01/13/2020 | 5.0
Quality: 5.0 |
Review by Trina L. in Morris, IL
Project: Pump Out a Septic Tank Comments: We just recently moved to Morris and our new home has a septic tank. I searched for Septic cleaning companies near me, this company had great reviews and I'm so happy I went with them. The employee who came out to my house was extremely helpful in explaining how everything worked and showed me what he was doing and how Septic tank worked since I have an older home. He also let em know about a coupon I could use online to get $20 off my bill. I will only use this company in the future and will recommend it to anyone around the area. Add Your Comments to This Review |
| 01/08/2020 | 5.0
Quality: 5.0 |
Review by Larry P. in Naperville, IL
Project: Pump Out a Septic Tank Comments: I emailed them on Saturday afternoon and received a reply in about 20-30 minutes. Friendly, know their business. I called on Monday and set up for them to come out Tuesday. The technician was friendly, got to work right away and left no mess. I highly recommend Zeiter’s. Add Your Comments to This Review |
| 08/16/2019 | 5.0
Quality: 5.0 |
Review by Georgene K. in Homer Glen, IL
Project: Install or Replace a Septic System Comments: Our 50 year old septic system was nearly done in December 2018. Unfortunately, I didn't look on Home Advisor, I googled companies in my area, big mistake. I had several out from December to April, each tearing up the yard and promising that their fix would work. So much money wasted. I found Zeiter's when I expanded my search. Thank goodness! Jim came out in May for a site inspection. The only fix for that old system was to get a new one. David worked on very detailed plans which the health dept approved in a day. It took a lot of planning but in August, they installed the new system, what a hard-working crew. Since my first phone call to their company, to the day of the job completion, they were extremely knowledgeable, professional and very easy to work with. Always answered their phone, text messages, emails and ALL my questions–and I had a lot!!! They did a great job:) Add Your Comments to This Review |
| 03/08/2019 | 5.0
Quality: 5.0 |
Review by Dan F. in Joliet, IL
Project: Pump Out a Septic Tank Comments: We had an emergency septic overflow on a weekend. Called and left a voice mail not really expecting a return call much like the dozen other companies I called. To my surprise, call was returned within 15 minutes and a truck was dispatched immediately arriving within an hour from 40 miles away. Very satisfied with service. Would highly recommend. Add Your Comments to This Review |
| 12/04/2018 | 5.0
Quality: 5.0 |
Review by John R. in Ottawa, IL
Project: Clean Out a Sewer Comments: Add Your Comments to This Review |
| 12/28/2017 | 5.0
Quality: 5.0 |
Review by Lisa H. in La Salle, IL
Project: Pump Out a Septic Tank Comments: Very friendly and knowledgeable. Answered all my questions. Very respectful of my home and property. Will definitely use them in the future. Add Your Comments to This Review |
| 12/01/2017 | 5.0
Quality: 5.0 |
Review by Cori U. in Joliet, IL
Project: Pump Out a Septic Tank Comments: very friendly, easy to get along with, really explained full scope of project. Add Your Comments to This Review |
| 11/30/2017 | 5.0
Quality: 5.0 |
Review by Paul P. in Mokena, IL
Project: Pump Out a Septic Tank Comments: Dave save me $150 on my service. Super great company. Add Your Comments to This Review |
| 06/14/2017 | 5.0
Quality: 5.0 |
Review by Anthony W. in Shorewood, IL
Project: Pump Out a Septic Tank Comments: Had a septic emergancy and they came out on the weekend and took care of it. Nice people to deal with and they went the extra mile to make sure the problem was resolved! Add Your Comments to This Review |
| 05/03/2017 | 5.0
Quality: 5.0 |
Review by Amy S. in Sheridan, IL
Project: Pump Out a Septic Tank Comments: The only reason I didn’t give 5 stars for customer service is because they were unable to give an approximate arrival time. The serviceman did call us a half hour before arrival to let us know he was on the way. Very pleased with their service. Add Your Comments to This Review |
| 03/03/2017 | 5.0
Quality: 5.0 |
Review by Patrick H. in Verona, IL
Project: Pump Out a Septic Tank Comments: on time, way to work with. took the time to check the system after pumping it out. very easy. Add Your Comments to This Review |
| 01/15/2017 | 5.0
Quality: 5.0 |
Review by Tony G. in New Lenox, IL
Project: Pump Out a Septic Tank Comments: New to septic, moved from the city, the receptionist was very helpful and understanding. Scheduled a service call so they could go over system with me. Explained the service contract. I agreed to a send a contract in, so they went ahead and serviced the system for me while here. Great people to deal with Your Comments: Update Your Comments to This Review |
| 12/13/2016 | 4.5
Quality: 4.0 |
Review by a Homeowner in Morris, IL
Project: Pump Out a Septic Tank Comments: They were on time and professional, everything went well. Your Comments: Update Your Comments to This Review |
| 11/03/2016 | 5.0
Quality: 5.0 |
Review by a Homeowner in Joliet, IL
Project: Pump Out a Septic Tank Comments: Very friendly people and very knowledgeable. I will definitely use them again.Highly recommended!!! Your Comments: Update Your Comments to This Review |
| 05/13/2016 | 5.0
Quality: 5.0 |
Review by Patrick B. in New Lenox, IL
Project: Repair a Septic System Comments: Honest family owned company. The workers know what they are doing. Your Comments: Update Your Comments to This Review |
| 05/07/2016 | 5.0
Quality: 5.0 |
Review by Edward M. in Lockport, IL
Project: Pump Out a Septic Tank Comments: Excellent customer service from their office. Response time in our case was phenomenal! The 2 men who responded work quickly, efficiently and were VERY thorough on our pump out and what ended up being a rod out of our main line also. As far as I am concerned they performed flawlessly. I would HIGHLY recommend Zeiters for your septic needs and I will be their customer from now on! Add Your Comments to This Review |
| 04/19/2016 | 4.0
Quality: 5.0 |
Review by a Homeowner in New Lenox, IL
Project: Install or Replace a Septic System Comments: Our Technician was very helpful and knowledgeable! Add Your Comments to This Review |
| 04/01/2016 | 5.0
Quality: 5.0 |
Review by Breanne C. in Downers Grove, IL
Project: Pump Out a Septic Tank Comments: After calling about 20 different company’s on a Saturday I stumbled upon home advisor and took their surgery. No sooner did I have an email with Zeiters information. I called and left a voicemail on the emergency line. About 15 minutes later we had a call back. The owner, who is really nice, sent out his driver and he was here in about an hour. It only took about 30 minutes for the service to be complete. I would highly recommend this company! Add Your Comments to This Review |
| 02/10/2016 | 5.0
Quality: 5.0 |
Review by Patrick B. in New Lenox, IL
Project: Pump Out a Septic Tank Comments: Took his time and explained everything he did and what might need to be done in the future. Add Your Comments to This Review |
| 08/18/2015 | 5.0
Quality: 5.0 |
Review by Ron S. in Naperville, IL
Project: Pump Out a Septic Tank Comments: We purchased a repo home and prior to moving in we had the septic pumped and checked. 2 1/2 years later we called this company to service the tank again. The serviceman spent 3 hours pumping out 15 years of solids. The company we hired the first time only removed the liquids on top of the tank and was only at our home for 30 minutes. Zeiter’s should have charged me more for the amount of time they had to spend to do the job correctly. THEY DID NOT CHARGE ME A DIME MORE! They did the job right and I can assure you I will not hire another company other than Zeiter’s going forward. A customer for life! Add Your Comments to This Review |
| 05/19/2015 | 4.0
Quality: 4.0 |
Review by Bernie W. in Monee, IL
Project: Pump Out a Septic Tank Comments: Office staff is very courteous and punctual. The service man did take time to explain and educate the customer. Add Your Comments to This Review |
| 04/24/2015 | 5.0
Quality: 5.0 |
Review by a Homeowner in Downers Grove, IL
Project: Pump Out a Septic Tank Comments: Zeiter did a great job of fixing my septic issues within a reasonable amount of time. Very professional employees. Add Your Comments to This Review |
| 02/18/2015 | 5.0
Quality: 5.0 |
Review by Gordon T. in Channahon, IL
Project: Pump Out a Septic Tank Comments: They called ahead like they said they would. The service tech was excellent and very professional. Add Your Comments to This Review |
I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.